Overview

You can transact with Citi Mobile.

Citibank's mobile banking service lets you check account balances, pay bills, and transfer funds on dozens of cell and smart phones.

If your device has a large screen and web browser - such as a BlackBerry^® or iPhone^® smartphone, or an iPod touch^® device - enter to http://mobile.citibank.gr and start transacting anywhere, anytime - free*.

• Sign on with your User ID and Password
• No special enrolment or download required
• Optimised for use on popular smart phone browsers

What is Citi Mobile for smartphones?
It's a free* mobile version of Citibank^® Online designed specifically for use on Smartphones - including iPod touch^® devices - with their built-in browsers and large screens - less scrolling around to find what you need.

Experience what it's like to bank on your smartphone.

What you get
Easy access to your linked Citi^® accounts so you can:

• View balances in checking, savings, credit card, time deposits, and investment products
• Pay your Citibank Credit Cards
• Pay your bills
• Transfer money between own accounts or other banks in Greece**
• Transfer money globally at Citibank -real time- in more than 25 countries
• See available offers for credit cards

How it works

• Launch your smart phone's browser
• Go to http://mobile.citibank.gr
• Sign on with the same User ID and Password you use to access Citibank Online on your computer

Did you know?

• Citi Mobile doesn't store any personal account information on your smart phone, so your accounts are secure if your phone is ever lost or stolen.
• When you transact with your smart phone, your accounts are protected by 128-bit encryption, just as they are when you bank online.

*Regular account charges apply. Citibank does not charge you a fee for using Citi Mobile. However, you must have a web-enabled cell or smart phone to use Citi Mobile, and your wireless carrier may charge you for this service.
**You can pay bills and transfer funds to payees you have previously registered through Citibank Online.
iPhone^® is a registered trademark of Apple Inc. iPod touch is a registered trademark of Apple Inc.

Getting Started

Step 1: Check your mobile internet connection

Check your mobile internet connection. Citi Mobile Banking can be accessed through all telecommunication networks (Vodafone, Cosmote, Wind, etc) and through all mobile internet connection speeds (WAP, GPRS, 3G or HSDPA).

Your cell phone’s mobile internet connection should be enabled. Your mobile internet connection is enabled if you open your mobile browser and you are connected to a website. An error message will appear if your mobile internet connection is disabled.

Please refer to your telecommunication provider if your mobile internet connection is disabled. Your provider should be able to guide you on how to enable your mobile internet connection depending on your handset.

Cell phones that are not enabled for secure connections will not be able to access Citi Mobile.

Step 2: How to access Citi Mobile Banking

To access Citi Mobile Banking, simply visit http://mobile.citibank.gr on your mobile phone browser.

FAQ

About Citi Mobile Visit http://mobile.citibank.gr on your mobile phone browser. Then, simply sign on with your existing Citibank Online username and password. (If you are not yet a Citibank Online user, click here for the steps to create a Citibank Online username and password.)

You can perform the following transactions through Citi Mobile:

• You can view your banking account summaries and transactions up to the past 90 days, as well as your credit card details and recent transactions
• You can transfer funds between your accounts
• You can pay your Citibank Credit Cards
• You can transfer funds to other banks in Greece
• You can transfer funds globally at Citibank - real time - to more than 40 countries
• You can also pay bills to payees you have previously registered through Citibank Online

Only regular account charges apply as in Citibank Online. Citibank does not charge you a fee for using Citi Mobile. However, you must have a web-enabled cell or smart phone to use Citi Mobile, and your wireless carrier may charge you for this service. Citi Mobile Banking is free of charge. However, you may incur charges with your mobile internet connection depending on the service plan of your telecommunication provider.



Citi Mobile is tailor-made for mobile handsets. The streamlined website design allows you to enjoy our banking services with ease via your mobile handset. Citibank Online is best viewed through the PC because the screen is too large and heavy to be accommodated on mobile phone screens.

The mobile internet connection speed of mobile handsets varies depending on different factors, such as location, network coverage, service provider, connection type and handset model. The streamlined website design of Citi Mobile is tailor-made to help reduce the loading time.

We have deployed various security measures to safeguard your information. It is as safe as our online banking services:  

1. The website is protected with strong encryption (128-bit Secure Sockets Layer) for access and transactions.

2. Access is protected by personalized Username & Password.

3. The online session will be automatically terminated after idling for 5 minutes, which prevents unauthorized use of your session by anyone else.
Moreover, Citi Mobile doesn't store any personal account information on your smart phone, so your accounts are secure if your phone is ever lost or stolen.

Yes, you can access Citi Mobile anywhere you have a mobile internet connection via your mobile handset.


Citi Mobile Banking – User Name & Password Please visit Citibank Online User Guide to see how you can create User Name and Password. If you’re a bank customer, you will need your Citi Debit Card number, ATM PIN and account number. If you’re a credit card customer, you will need your Credit card number, ATM PIN and CVV2 number.

Visit http://mobile.citibank.gr with the web browser in your cell phone and sign on with your Citibank Online username and password.

You do not need to create a separate Citi Mobile Username and Password. Just use your existing Citibank Online username and password.

We strongly recommend creating you User Name and Password through your PC and not through your cell phone.

You can request for a reminder of your User Name through the initial Sign on screen of Citibank Online, by clicking on the Forgot User Name link where you'll be asked to enter your Citi/Debit Card Number and ATM PIN.

You can reset your password by clicking on the "Forgot Password" link on the initial "Sign On" screen of Citibank Online. You'll first be asked to validate yourself by entering your User Name, Citi/Debit Card Number and ATM PIN. And before resetting your password, you'll also be asked to enter two of your Challenge Question answers, that you defined during registration.

This option is only available through Citibank Online. You may change your Username and Password after you sign on to Citibank Online through your personal computer.

iPhone^® App

Citi Mobile for the iPhone^® is a free mobile banking service that lets you access both your bank and credit card accounts from your iPhone^®. Download the iPhone app and get easy access to the bank accounts you manage at Citibank^® Online

• Check balances in your linked accounts—checking, savings, credit card, TDs, investment products
• See recent activity
• Pay bills
• Pay your credit cards
• Transfer money between your Citi accounts, at another Citibank customer or at another bank in Greece
• Transfer money at more than 25 countries real time
• Have access to Citbank Credit Cards promotions when you travel abroad with Citi World Privileges
• Enjoy Citibank and Diners Credit Cards promotions in Greece
• You can also find nearby ATMs and branches and contact Customer Service with one touch

Download the app to your iPhone^®. You can do this on the App StoreSM or on the iTunes Store^®.